| Feature | Escourtly | Pendo |
|---|---|---|
| Product analytics | Tour-level | ✓ Full product analytics |
| Starting price | Free tier | Custom pricing (~$7,000+/yr) |
| In-app guides | ✓ | ✓ |
| Feature tagging | ✗ | ✓ Retroactive analytics |
| Feedback & NPS | ✗ | ✓ |
| Setup time | 5 minutes | Days to weeks |
| Contract | No minimum | Annual contract |
Why Choose Escourtly
- ✓Free tier vs custom enterprise pricing
- ✓Live in 5 minutes vs weeks of implementation
- ✓No annual contract lock-in
- ✓Built for the workflow of small teams
Why Choose Pendo
- ✓All-in-one product experience platform
- ✓Retroactive analytics without code changes
- ✓Enterprise-grade security and compliance
- ✓Powerful feedback and NPS tools
Who Is Each Tool Best For?
Escourtly
Startups and small SaaS companies that need product tours, not a full product experience platform. Ideal when budget is a constraint and you need results fast.
Pendo
Enterprise companies (100+ employees) that want product analytics, feedback, and guided tours in a single platform and have budget for $7,000+/year.
Our Verdict
Pendo is a full product experience platform for enterprise companies. Escourtly is a focused product tour tool for startups and small SaaS. If you need product analytics, feedback, and tours in one enterprise platform, choose Pendo. If you need affordable tours that work today, choose Escourtly.
Frequently Asked Questions
How much does Pendo cost?
Pendo uses custom pricing starting around $7,000/year for their lowest tier. Enterprise plans can reach $50,000+/year. Escourtly offers a free tier and affordable paid plans.
Can Escourtly replace Pendo?
For the product tours portion, yes. If you rely on Pendo for product analytics, feedback, or NPS surveys, you would need complementary tools alongside Escourtly.
Is Pendo worth it for a small startup?
Generally no. Pendo's value comes from its comprehensive platform, which small teams rarely need. The price-to-value ratio heavily favors simpler tools like Escourtly for early-stage companies.
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