| Feature | Escourtly | WalkMe |
|---|---|---|
| Target market | SaaS startups & SMBs | Enterprise (1000+ employees) |
| Starting price | Free tier | ~$50,000+/year |
| Setup time | 5 minutes | Weeks to months |
| Implementation team | Self-serve | Dedicated CS team |
| Analytics | Tour analytics | ✓ Enterprise analytics |
| Employee training | Customer-facing tours | ✓ Internal + external |
| Automation | Tour triggers | ✓ Process automation |
Why Choose Escourtly
- ✓Free tier vs $50,000+/year
- ✓Self-serve setup in minutes
- ✓Purpose-built for SaaS product tours
- ✓No implementation team required
Why Choose WalkMe
- ✓Comprehensive Digital Adoption Platform
- ✓Works across any web application including internal tools
- ✓Process automation and compliance features
- ✓Enterprise security, SSO, and audit logs
Who Is Each Tool Best For?
Escourtly
Any SaaS company that needs customer-facing product tours. You get 90% of the product tour value at 1% of the cost compared to WalkMe.
WalkMe
Large enterprises (1000+ employees) that need to train employees on internal tools like Salesforce, SAP, or Workday, and have budget for enterprise DAP.
Our Verdict
WalkMe is an enterprise Digital Adoption Platform for Fortune 500 companies with six-figure budgets. Escourtly is a product tour tool for SaaS startups. These tools serve fundamentally different markets. If you are reading this comparison, you almost certainly need Escourtly, not WalkMe.
Frequently Asked Questions
Is WalkMe worth $50,000/year?
For large enterprises training thousands of employees on complex internal tools, yes. For SaaS companies building customer-facing product tours, absolutely not. The ROI math does not work for teams under 500 employees.
What is a Digital Adoption Platform?
A DAP is an enterprise software layer that sits on top of other applications to guide users through complex workflows. WalkMe is a DAP. Escourtly is a product tour tool. DAPs are broader but much more expensive.
Can Escourtly do what WalkMe does?
For customer-facing product tours, yes. For enterprise employee training, process automation, and compliance tracking, no. These are different product categories serving different needs.
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